Alburhan Tours and Travels

(“we”, “our”, “us”) is committed to protecting the privacy of our customers and users.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website,
use our services, or communicate with us.

1. Information We Collect

• Full name
• Contact details (mobile number, email address)
• Address and identification details (passport details for visa/travel purposes)
• Travel preferences and booking details
• Payment-related information (processed securely through third-party payment gateways)
• Communication data (SMS, WhatsApp, email interactions)

2. How We Use Your Information

• Process bookings for Hajj, Umrah, tours, flights, hotels, and visas
• Communicate booking updates, offers, and important travel information
• Provide customer support and service improvements
• Comply with legal and regulatory requirements
• Send promotional messages (only with user consent)

3. Information Sharing

We do not sell or rent your personal data. We may share information only with:

• Airlines, hotels, visa authorities, and travel partners for service fulfillment
• Government or regulatory authorities when required by law
• Trusted service providers (SMS, WhatsApp API, payment gateways)

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access,
misuse, or disclosure. However, no online data transmission can be guaranteed as 100% secure.

5. Cookies & Website Usage

Our website may use cookies to improve user experience, analyze website traffic, and personalize content.
You can choose to disable cookies through your browser settings.

6. User Consent

By using our website or services, you consent to the collection and use of information as described in this Privacy Policy.

7. User Rights

• Request access to your personal data
• Request correction or deletion of your information
• Opt out of promotional communications at any time

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

9. Policy Updates

We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting on the website.

10. Contact Information